Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
• Priority phone access to ProSupport engineers 24x7x365
• Dedicated Technical Account Manager (for customers with 1, 000 or more ProSupport Plus systems)
• Collaborative support
• Proactive issue detection
• Predictive failure prevention
• Monthly history and contract reporting (for customers with 1, 000 or more ProSupport Plus systems)
• Automated case creation

24x7x365;
Maintenance;
Physical;
Parts and labour;
Hardware Service with Next Business Day Onsite Service After Remote Diagnosis;

Specification

Product
Product id	582802
Brand	Dell
Partnr	PT1XXX_3913
EAN/UPC code
Features
Number of years	3 jaar
Service type	ProSupport Plus
Service included	Parts and Labour
Service time (hours x days)	24x7x365
Web support	Y
Phone support	Y
Troubleshooting	Y
Parts replacement	Y
Compatibility	Precision T3620 Precision T3420