Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.

Serviceability
Flexible on site response times
Choose an on site response time that best meets your business requirements and budget

Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.

Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance

Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

Onsite diagnoistics & repair
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance

Specification

Product
Product id	559959
Brand	American Power Conversion
Partnr	WULTRABAT-G3-20
EAN/UPC code
Features
Number of years	1 jaar
Service time (hours x days)	24x7
Phone support	Y
Compatibility	APC Galaxy 3500/SUVT UPS